Did feel unwell after eating a food or did you find a foreign material in the food? Did you witness a food safety and hygiene violation in a business or restaurant? You can submit a complaint by filling out the following form.

Your complaint will be handled by the inspection services of the ministère de l’Agriculture, des Pêcheries et de l’Alimentation.

A complaint is admissible only if the following criteria are met:

  • The complainant must have directly witnessed the incident or cause for dissatisfaction.
  • The complaint must concern a specific location, which must be within Quebec.
  • The complaint must not concern the subject of litigation between the complainant and the operator in question.
  • Complaints about food poisoning must be reported within 30 days of the incident.
  • Complaints about hygiene, safety or the presence of a foreign body (not related to a health issue) must be reported within 45 days of the incident.

Fields with an asterisk * are mandatory.

Reason for the complaint

Location of the incident or establishment concerned

Subject of the complaint

Food
Establishment
Employees
Example : 2020-12-31

Dates linked with the situation

Example : 2020-12-31
Example : 2020-12-31
Example : 2020-12-31

Food concerned 

Sample

Is the food in question or foreign material available?

Dates linked with the situation

Example : 2020-12-31
Example : 2020-12-31 9:45
Example : 2020-12-31 9:45

Food concerned 

Are leftovers from the food or meal available?
Is unopened food from the same batch (package) available?

Symptoms

Select symptoms

Medical consultation

Have you consulted a health professional or contacted Info-Santé?
Example : 2020-12-31

Explanation of the complaint

Subject

Explanation of the complaint

Subject
Example : 2020-12-31

Your contact information

All complaints are confidential.

Your contact information is needed to reach you if we require more information. It will not be divulged to the operator of the establishment concerned by the complaint.

Please note that we will only contact you for a complaint related to human health and if additional information is required.

Please attach photo evidence to support your report.

Allowed file type: JPG, PNG, DOC, DOCX, PDF